Frequently Asked Questions

From selected specialist retailers, department stores and our online shop Online Store

The non-stick coated pans from BALLARINI are ideal for frying with a small amount of fat. There are, however, good reasons why it is essential that some fat is used. If meat is seared in hot fat, the pores close more quickly and the meat stays even more tender. Furthermore, oil and butter are important carriers of flavour and are an essential part of gourmet cuisine. Additionally, fat helps break down the liposoluble vitamins A, D, E and K. These important vitamins can only be taken up by the organism once they have been broken down.

Before using your cookware for the first time, remove all labels and stickers and hand wash. 

Allow your cookware to cool down before cleaning. We recommend that the cookware is always washed by hand. Always use a soft sponge and liquid detergent. When cleaning in the dishwasher, we recommend the use of liquid dishwasher detergent and a low-temperature program. This helps protect your pots and pans as well as the environment. Cleaning in the dishwasher does not affect the quality of the cookware, it may, however, cause discolouration. With aluminium cookware which does not have an outer coating, an oxidation process may also be sped up, which leaves visible traces. Do not use abrasive cleaning agents, steel wool, dishwasher powder or oven cleaner. 

The pots and pans can, if necessary, be cleaned in the dishwasher but should preferably be washed by hand. Cookware made of untreated aluminium or uncoated aluminium are, however, not suitable for cleaning in the dishwasher. 

BALLARINI offers two different types of non-stick coatings for its cookware. Firstly, based on PTFE: Polytetrafluorethylene - this type of coating is more commonly known by its proprietary trade name Teflon. Secondly, BALLARINI offers ceramic non-stick coatings. The non-stick coating of PTFE cookware does not wear off in normal domestic use. A long service life is ensured if the cookware is used appropriately and carefully. In most cases, the PTFE non-stick coating is only damaged by overheating (over 500° F), by scratching with metallic utensils or cleaning with abrasive detergents. The cookware should also not be heated for a long time when empty. 

We also recommend that cookware with a ceramic non-stick coating is also never heated without contents. Overheating can dry out the cookware surface and cause cracks. This kind of damage is not covered by the guarantee.

Before using metal utensils, please read the user instructions for your pot or pan very carefully. Some cookware ranges are relatively resistant to the use of rounded, metal kitchen utensils. However, wooden or plastic utensils are softer and are therefore preferable in order to prevent damage to the cookware. Metal utensils shorten the service life of your cookware. Never use sharp or sharp-edged kitchen utensils and never cut food directly in the pot or pan.

We recommend the use of wooden, plastic or silicone utensils. The use of pointed and sharp utensils should generally be avoided as they may scratch the non-stick coating and invalidate the guarantee.

The traditional Ballarini non-stick coatings (black, light and Granitium) contain PTFE, (polytetrafluoroethylene). To date, this polymer guarantees the best possible non-stick performance of the cookware. Polytetrafluoroethylene is a fluoropolymer made up of molecules that contain carbon and fluorine. The health authorities of the United States, Canada, Europe and other countries have approved the use of PTFE non-stick coating on cooking utensils that come into contact with food. It is an inert substance that doesn’t chemically react with food, water or detergents. 

According to the Federal Institute for Risk Assessment, the use of scratched pots and pans does not pose any risk whatsoever to consumer health, but they should be replaced simply because they no longer perform their specific non-stick function.

At high temperatures, the quality of the coating may begin to deteriorate. It may discolour or lose its non-stick properties.

It is better to heat non-stick frying pans at medium or low temperatures. Higher temperatures can be reached (over 660° F) in just a few minutes if a dry or empty pan is left on the heat source. Non-stick cookware should therefore never be left empty and/or unattended on the heat source. In the case of cookware equipped with the “Thermopoint” technology, an empty pan can be pre-heated until the Thermopoint display turns from green to red. At this point, the ideal cooking temperature has been attained, food can be introduced and the heat lowered to save energy.

As a result of overheating, the non-stick characteristics may be affected and the non-stick coating may detach with time. The stains can be cleaned with a non-abrasive nylon sponge. For tougher stains, you can try boiling 1 cup of distilled vinager with 1 cup water. Clean, rinse and dry the pan. 

This is totally INCORRECT. This alarmist and totally misleading information actually originates from a request made by the EPA (US Environmental Protection Agency). This was for the voluntary participation in a programme for the gradual reduction, and eventually the complete elimination, of the environmental emissions from a bio-persistent compound called PFOA by 2015. This request, made in 2006, was aimed at eight multinational companies which used PFOA in their fluoropolymer production cycles.  This compound has been confused with PTFE, more commonly known as Teflon, the trademark registered by DuPont, who discovered the exceptional properties of this polymer in the late 1930s. This fluoropolymer is used to give the coating of cookware its non-stick characteristics. The non-stick coatings from BALLARINI DO NOT contain PFOA.

Recently, the media has paid a lot of attention to the relationship between PFOA (perfluorooctanoic acid) and non-stick coatings. The non-stick coatings from BALLARINI DO NOT contain PFOA. PFOA is a component that was used in the past as an additive for the manufacture of polytetrafluoroethylene (PTFE) in the quantity of a few parts per million (ppm). PFOA has not been used for some time in the production cycles of the raw materials used to make non-stick coatings. This compound is therefore not present in non-stick cookware and has been eliminated by the plastics manufacturers, who also produce fluoropolymer, since 2010. Hence, the target of fully eliminating the compound from the production cycles was achieved five years earlier than planned.

No, the non-stick coating can only be applied during the initial manufacturing process.

Cookware generally warps due to a thermal shock (for example, an empty pan overheats, a boiling hot pan comes into contact with cold water or is placed on a cold surface, etc.). Knocks during transport may also cause damage or warping. Such damage may also be caused by the cookware falling or being incorrectly stored.

Ceramic coatings contain different raw materials responsible for the non-stick characteristics compared with normal PTFE coatings. Ceramic coatings are hybrid coatings which are made up of both organic and inorganic materials. Normal PTFE non-stick coatings are based on fluoropolymers (carbon and fluorine). A good, traditional PTFE non-stick coating (be it black, light or Granitium) is considerably longer-lasting than a ceramic coating. 

Market research has shown that 90 percent of all cookware sold is non-stick. Non-stick coated cookware is ideal for many uses in the kitchen. In addition to the frying of foods which normally "stick" quickly, such as fried eggs, pancakes or fried potatoes, the cookware is also ideal for the preparation of other culinary delights - especially when they require low-fat preparation. The easy cleaning is another bonus point which makes non-stick cookware indispensable for many cooks and chefs.

Generally, you can use any type of cookware to prepare vegetables, fish, meat and pasta dishes. Of course, the various pots and pans have different constructions and strengths and are thus more suitable for certain dishes. Hence, we offer a wide range of cookware, both for general and specialist purposes. From crepe pans to braising pans and even grill pans, there is cookware available for every purpose and taste. Find out for yourself on our website.

No, our products do not contain nanomaterials.

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